Payroll Support Officer

Join our team and help transform payroll in Australia and New Zealand.

Location: Auckland, Whangarei, Sydney or remote.

The role

Are you looking for a challenging and rewarding career in a role that is critical for every business? Affinity is seeking motivated individuals with a growth mindset to join our team in an entry-level payroll position. 

We are looking for applicants who are detail-oriented, organised, and possess excellent problem-solving skills. This position is ideal for those who are looking to gain valuable experience in payroll administration and take the first step towards a rewarding career in the industry. 

In this role, you will have the opportunity to develop your skills and knowledge in payroll administration while working closely with our experienced payroll managers. You will also have access to our cutting-edge payroll technology, providing you with a unique opportunity to learn and grow in a fast-paced and dynamic environment. 

If you are passionate about technology, possess a can-do attitude, and are eager to learn, we want you to be a part of our team. 

About Affinity

With over 35 years of experience in the industry, we have established a reputation for delivering high-quality, reliable payroll solutions to mid-market and enterprise businesses across Australia and New Zealand. 

We work closely with our customers to understand their unique payroll requirements and provide tailored solutions to meet their needs. With a focus on accuracy, compliance and efficiency, we are committed to delivering exceptional payroll services that exceed customer expectations. 


  • Accurately and timely processing of payroll for employees. 
  • Maintaining payroll records, ensuring confidentiality and security. 
  • Ensuring compliance with federal and state payroll regulations. 
  • Responding to employee inquiries regarding payroll and benefits. 
  • Assisting with the preparation of payroll reports for customers. 
  • Identifying and resolving payroll discrepancies and issues. 

What you’ll need to succeed

  • Strong attention to detail with an ability to identify and rectify errors in a timely and efficient manner.  
  • A customer-centric mindset, with a  proven track record of placing the customer’s needs first in all aspects of their work.
  • An ability to listen actively, articulate ideas clearly and effectively, and convey complex information in a simple, understandable manner.  
  • A passion for identifying patterns and trends and being able to use this information to solve problems. 
  • Willingness to learn and adapt to changes in regulations, technology, and processes. 
  • Excellent customer service skills, including the ability to handle customer inquiries, complaints, and feedback in a timely and professional manner. 
  • Creative thinking that will allow you to develop innovative solutions and experiment with new ideas. 

If you are a quick learner with a can-do attitude, we want you to be a part of our team. To apply, please send your resume and cover letter to and take the first step towards an exciting career in payroll! 

Submit your resume